FAQs

Processing loans

How are you different from other financiers?

We differentiate ourselves by offering practical financial solutions to our clients with quick turnaround time.

How long does it to process a loan?

24 hours upon approval or receipt of required documentation.

What is the loan duration?

The maximum loan repayment is 60 months.

Where can I access your services?

We have branches across the country and call center team to assist on all inquiries.

Products

Who is eligible access your loan facilities?

We offer loans to small and medium businesses, civil servants, members of Teachers Service Commission and Post Bank customers.

whistleblower

What can be reported ?

Reportable misconduct covered under this policy includes but is not limited to: –

  1. All forms of financial malpractices or impropriety such as fraud, corruption, bribery, forgery, blackmail, theft, misappropriation of funds and classified documents;
  2. Failure to comply with legal obligations, statutes, and regulatory directives;
  3. Actions detrimental to Health and Safety or the Environment;
  4. Any form of criminal activity;
  5. Improper conduct or unethical behavior that undermines universal and core ethical values such as integrity, respect, honesty, accountability and fairness etc.
  6. Other forms of corporate governance breaches;
  7. Connected transactions not disclosed or reported in line with regulations;
  8. Insider abuse – where employees with special access privileges and knowledge of operations and information use this knowledge and information to alter or disable security controls for their own benefit and to the detriment of the Company
  9. Non-disclosure of conflict of interest;